A. Market standards / Indian Applicable Laws
Secondbuy.in is responsible for the collection, use, and retention of personal information in the sense in accordance with applicable Indian Laws.
B. Type of Information Collected:
When you visit the Platform, we may collect certain non-personal information such as your Internet Protocol ("IP") address, operating system, browser type, and Internet service provider. This type of information does not identify you personally. When you register with the Platform, we may also collect personal information that you provide such as your name, mailing address, email address, phone/mobile number, home country, zip code, and certain other information in event you log in via Facebook depending on your privacy settings including but not limited to your name, email address, profile picture, list of friends, education etc. ("Registration Information"). You have the option of also providing to us your fax numbers, gender, age, and/or company name if you choose to register with Secondbuy.in. If you provide your phone number, it may be displayed in your posting. Further, if you have provided your phone number and posted an advertisement using your account, you agree to receive communications on the provided phone number from our side which may include but not be limited to automated calls or text messages. The communication may require you to confirm and verify that your account has been used to post the relevant advertisement on the Platform. We may also collect additional information that our users provide, such as new or deleted postings, new or deleted comments, keyword searches, scam reports and new contact sellers. We use a third-party payment gateway for purchases, and other third-party companies to monitor site traffic, which may, in some instances, store your information. By using this Platform or the Service, you consent to the collection, storage, and use of the personal information you provide for any of the services that we offer, and you consent to our collection of any changes or updates that you may provide to any information you provide that is collected by Secondbuy.in. By using this Platform, you consent to share your geolocation data in order to publish information/advertisements of advertisements offered by users close to your location and vice-versa.
D. Third Parties
E. How Your Information is Used
F. Protecting Your Personal Information
You are a valued customer, and we recognize that protecting your privacy is important to you. For this reason, we are committed to protecting the personal information you provide in a variety of ways. We do not directly process any payments and do not store your credit card information. Secured socket layer ("SSL") technology is used for processing payment transactions with third-party service provider partners, such as PayU, PayPal, and DineroMail. Your Registration Information may be protected by a unique customer password and user ID. You should not disclose your password information to anyone and you should always remember to log off if using a shared computer. Lastly, you may utilize the Platform as an anonymous user by not registering. We have taken certain security protections in safeguarding your personal information. However, as with most electronic transactions, no method is 100% safe. While we strive to use a commercially acceptable means to protect the personal information you provide, we cannot guarantee its security. Therefore, you acknowledge and agree that we assume no liability regarding the theft, loss, alteration or misuse of personal or other information or Content, including, without limitation, such information that has been provided to third parties or other users, or with regards to the failure of a third party to abide by the agreement between us and such third party. You may participate in our Forum or utilize our Comments feature. For postings to the Forum, your username will be posted. For postings using the Comments feature, your name and email will only be posted if you provide it in the comment. We strongly discourage posting any information on these features or in any Content posted by you that you do not want others to see. You agree that you are responsible for maintaining the confidentiality of your username and password, and all uses of your account, whether or not you have authorized such use.
G. Accessing and Modifying Personal Information and Communication Preferencess
You may access, remove, review, and/or make changes to personal information that you have provided to us via the Contact Support form. You need not to register in order to post or respond to advertisements on the Platform. If you register or respond to advertisements or posts on the Platform or post any content on the Platform, we may send you certain notifications, advertisements, promotions, surveys, text messages, specials and phone calls in relation to the Services. We may also send you any legally required notifications and certain notifications, including but not limited to, service-related notices or notices regarding a change to any of our policies. For example, we may send you a notice regarding server problems or scheduled maintenance to the Platform. In order to opt-out of receiving these notices, you may need to deactivate your account. You can opt out of certain e-mail communications from us, including our newsletters, advice on buying and selling on the Platform, notifications that a user has commented on your posting, and notifications that you can refresh your posting. We will not change your preferences without your consent. You cannot opt out of receiving transactional communications from Secondbuy.com related to your account.
Notification of Changes
Any disputes regarding your privacy are subject to the Terms, including but not limited to any provisions related to indemnification, limitations on damages, and choice of law and forum.
How to Contact Us
If you have any grievance with respect to the Platform or the Service, you can contact our grievance officer at: Name: i. Designation: ii. Email:
Guidelines Law Enforcement Agencies
These guidelines are for Law Enforcement Authorities (LEAs/you) seeking information from Secondbuy.in (In case you are a user seeking information about your ownaccount, you can access our self-explanatory / easy-to-use Help Page feature from their account settings.) The LEAs can send us the legal requests/ notices to us on safety@Secondbuy.in for assistance required on user details. Additionally, in case if you have any query, you can also call us on our Trust & Safety Helpline Number - 7311155583, across all 7 days a week, between 10:00 AM to 7:00 PM.
Format for Legal Requests/Notices
We will be happy to assist you with the required information, provided the legal requests made by you is valid and as per the applicable laws in India. In order to help you in the best manner we request you to follow the below guidelines for sending us legal requests: 1). Legal requests should be: Typed or should be written in legible handwriting. Sent through the official id of the law enforcement agencies and/or a scanned copy of duly signed and stamped legal request/notices should be attached to the email. In or translated into English or Hindi.
2). Legal requests should specifically mention the below details: Specify the applicable law under which you are seeking the information. Clear details through which an account/user/ad listing can be identified by us. you can share the email id, mobile number or ad id associated with the user to help us in providing the required data. The type of information sought and the purpose for seeking such information should be clearly mentioned. In the event, if you have any doubts please free to contact us on the above contact details